When something's wrong with your computer, you're not just handing over a machine — you're handing over your tax returns, your family photos, your passwords, your whole digital life. Most repair shops take your device at the counter and it disappears into a back room. You have no idea who's actually touching it.
That's not how I work. I'm the technician who diagnoses your computer, the technician who repairs it, and the technician you talk to when it's done. If you have a question halfway through, you're not calling a support line and getting a different person every time — you're calling me. That's the peace of mind that comes with real, local, one-on-one computer support.
Slow computer, blue screens, won't turn on, boot issues — desktop or laptop, PC or Mac, I'll diagnose it face-to-face and explain exactly what's wrong before any work begins.
If your computer's running slow, showing pop-ups, or just feels "off," it may be infected. I'll clean it out and help you avoid it happening again.
Lost photos, documents, or files from a crash, virus, or accidental deletion? I'll do everything possible to get your data back safely.
Lost photos, documents, or files from a crash, virus, or accidental deletion? I'll do everything possible to get your data back safely.
Weak Wi-Fi, dead zones, new router setup — I'll get your home or small office network running fast and reliable.
New computer setup, software installs, printer troubles, "it just won't do what I need it to do" — if it's a computer problem, bring it to me.
I've been repairing computers for over 20 years right here in Paulding County, and I started this business because I was tired of seeing neighbors get overcharged and under-explained by big chain repair counters. When you call me, you're not getting routed to a call center — you're talking to the person who's actually going to sit down and fix your computer.
I keep things simple: I look at your computer with you, tell you what's wrong in plain English (no confusing tech jargon), give you an honest price, and get it done right. That's it.
Do you work on both PCs and Macs? Yes — I repair and support both Windows PCs and Macs, desktops and laptops.
How much will my repair cost? Every repair is different, so I'll give you an honest, upfront price after diagnosing the issue face-to-face — no surprise charges.
Do I have to leave my computer with you, or can it be fixed on-site? Both options are available. Many repairs can be done on-site at your home or business in Dallas, Hiram, or elsewhere in Paulding County; others are best handled at my location, where you're welcome to watch or wait.
How is this different from a big-box repair shop? At a big-box store, you drop your computer off and it's worked on by whoever's available that day — you rarely meet them. With me, the person who diagnoses your computer is the same person who repairs it and hands it back to you. One person, start to finish.
How fast can you fix my computer? Many common issues (viruses, slow performance, Wi-Fi problems) can be resolved same-day or next-day. I'll give you a clear time estimate before I start.
